| **Column/Metric** | |
| Site | Easton 2, Rialto 1, or Vancouver |
| Week Beginning | First day of the week (Sunday) |
| Quality - Order Accuracy - Audits | SISU - Total Orders Audited |
| Quality - Order Accuracy -L1/2 Errors **Quality Control Questions** | **SISU count of errors that are Level 1 or Level 2:** - The references of the articles match with the theoretical - The number of units matches with the theoretical quantity - EXTRA - The number of units matches with the theoretical quantity - MISSING Be sure to be mindful of the timezone for SISU when working with other sites |
| Quality - Order Accuracy - Target | 95.0% |
| Quality - Fill Rate **N/A** | Zara Stockout PowerBI, [https://app.powerbi.com/groups/me/reports/1485a6b1-4ec6-4422-a2e7-50df2b3b8ba3/ReportSection](https://app.powerbi.com/groups/me/reports/1485a6b1-4ec6-4422-a2e7-50df2b3b8ba3/ReportSection) Missing Stockout ratio (converted to percent) **1 - (Missing Stockout ratio x 10)** Be sure to be mindful of the timezone for SISU when working with other sites [](https://docs.razar.io/uploads/images/gallery/2024-11/HFsUkOg6d4E5YG80-image.png) |
| Quality - Fill Rate – Target **N/A** | 99.8% |
| Delivery - OB SLA – Orders | Sum of Radial MSD Orders (from MSD Bridge Reports) |
| Delivery - OB SLA - Misses | Sum of True Delays (from MSD Bridge Reports) |
| Delivery - OB SLA - Target | 99.9% |
| Cost - UPH - Actual | Current Week Facility UPH [https://app.powerbi.com/view?r=eyJrIjoiMTQ2MDE1YjEtZjEyMS00ODVlLThkOGQtM2E3ZmFmNGFhZjM1IiwidCI6ImZlMTc4MjFiLTdhMTAtNDdmZi1hZDZhLWNlOWM5Y2Y4OWU3NCIsImMiOjF9](https://app.powerbi.com/view?r=eyJrIjoiMTQ2MDE1YjEtZjEyMS00ODVlLThkOGQtM2E3ZmFmNGFhZjM1IiwidCI6ImZlMTc4MjFiLTdhMTAtNDdmZi1hZDZhLWNlOWM5Y2Y4OWU3NCIsImMiOjF9) (verify the week date range is in the report) Select Previous week Put actual UPH from SIte |
| Cost - UPH - Target | Facility UPH for Month Prior Year + 10% (Simple source is YOY comparison PowerBI) Take previous year UPH (for same week) and add 10% |